Your direct way to customer satisfaction.

Precise and effective solutions meet professional expertise.

Services tailored for your needs

Inbound

Our inbound service offers top-notch customer support aimed at enhancing the satisfaction and loyalty of your customers.

Backoffice & administration

Relieve your team with our extensive backoffice services. We take on administrative and specialized tasks that require precise and professional handling.

E-Commerce

We offer specialized e-commerce customer support services, leveraging our skilled agents to enhance your customer's online shopping experience.

Receivables managment

Our Receivables Management service offers you an efficient solution to minimize default risks and optimize your cash flow.

Video ident & auto-id

Leverage our video identification services to enhance the security and efficiency of your online transactions and customer registrations.

Outbound & sales

Maximize your sales and marketing objectives with our customized outbound solutions. Our sales agents conduct targeted campaigns tailored to your specific needs and industry standards.

Commited to help

Our approach is based on the belief that genuine connections and understanding communication form the core of every successful business. With a team of over 400 dedicated agents who are fluent in 6 languages, we ensure that your brand and message are represented with the utmost care and professionalism.

About Us

400+ Agents

Our team of over 400 experienced agents is ready to meet all your needs, ensuring top-tier support at every moment.

15+ Industries

Specializing in more than 15 different industries, we guarantee that we have the expertise tailored to your specific requirements.

7 Languages

We can support you in various languages, including German, English, French, Spanish, Dutch and Croatian, enabling seamless communication with a global audience.

0-24h Availability

Our 24/7 availability ensures that your clients always have the support they need, regardless of their time zone.

Read feedback from our clients.

Read about real experiences showcasing direct customer contentment with what we offer.

Kai Zuchold,

Chief Business Development Manager TAS AG

“As part of the TAS Alliance, we have been working together with Media One on various projects for the past two years. Media One has proven to be a reliable partner of TAS AG. They impress us with their competence, flexibility and professional approach.”

John malkovich,

Orion telekom

“Choosing Media One was one of the best decisions we've made for our company. Their professionalism, creativity, and attention to detail are unmatched. They took the time to understand our industry and target

*Let's work together

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